Department Overview
The City of Omaha Graffiti Abatement Program operates under the Omaha Public Works Department, General Services and Street Maintenance Divisions.  The City has two graffiti abatement vans, both equipped with mobile color matching system, which allows the workers to scan structures and mix paint on site.  The City also has a mobile power washing system. This equipment is used with removal chemicals on structures like wood/concrete walls/street and sidewalks and playground equipment.  The Graffiti Abatement Team consists of two full time Painters, one part time Street Maintenance Worker and one Abatement Coordinator.  The Team provides graffiti removal city wide.

The Graffiti Abatement Team receives the majority of its work orders through the Mayor’s Hotline when citizen call in a location.  The Team works closely with Park Maintenance and Traffic Maintenance for the removal of graffiti in City parks and on traffic signs.

The Graffiti Abatement Team works closely with the Omaha Police Dept. – Gang Intel Unit.  The Team supplies the Gang Unit with photographs of graffiti at the time of abatement.  These photos are downloaded to a web based program which are analyzed and tracked by location and gang relation (when applicable).  Most removals are complete within 10 days.

Graffiti Abatement Team Priorities
The Team will continue to abate graffiti and moving forward the City will prioritize removal in the manner of:
1. City Property.  Examples: city retaining walls, traffic signs, streets, walks.
2. Accessible private properties.  The Team will continue to aid with and provide resources for these property owners to abate on their own, but will abate directly when needed.  Examples: paint accessible properties (ground level), supply property owners with training on how to remove graffiti on their property, and advise owners on how to deter future problems
3. Accessible commercial properties.  The Team will continue to aid with and provide resources for these property owners, but will abate directly when needed.  Examples: paint accessible properties (ground level), supply commercial properties training on how to remove graffiti and advise owners on how to deter future problems.

Expectations for Private Property Owners
The City will continue to aide in the abatement of graffiti, yet does expect the following:
1. For citizens to continue to report graffiti that is on their property, or locations that they witness with graffiti to the Mayor’s Hotline at 402-444-5555. If you witness graffiti IN PROGRESS please call 9-1-1.
2. To be specific about the locations when reporting. Address of structure, or if no address is available to be specific about what the graffiti is on and where that structure is.  Example: South wall of picnic shelter at 1321 S. 24th Street, utility box on the Northeast corner of 34th & Dodge St
3. To be specific about the type of structure the graffiti is on.  Example: metal utility box, wood pole, metal pole, PVC fence, stone retaining wall, side of brick building.
4. To remove graffiti on their properties as fast as possible.  When painting the City expects property owners to color match the paint for removal as close to the original color as possible.
5. When graffiti is off ground level, to remove the graffiti themselves within 10 days.  If unable to remove to contact the City Graffiti Abatement Coordinator (402-444-5245) to obtain a referral to aide in the removal.
6. When graffiti is on a surface that is accessible and cannot be painted, contact the city for removal or resources for removal.  Example: wood fence, concrete retaining walls, sidewalks, driveways, trees.
7. When property owners remove graffiti from own property to document with photos and exact addresses.  Photos can be done with cellular devices and sent via phone, email or mailed in.  See address and email information listed below.

Expectations of Commercial/Private Business Owners
The City will continue to aide business owner in the abatement of their graffiti, yet does expect the following:
1. For business owners to report graffiti on their properties to the Mayor’s Hotline at 402-444-5555.  This information will be shared with the Omaha Police Department for tracking purposes.
2. For the report to be specific as to the location and type of structure where the graffiti appears. Please include the address or as specific detail as possible of the location.  Example: Brick side wall of Church at 4444 I Street, store window at the front of Gas & Go on 72nd and Pacific, stone retaining walls near Lubby’s north of Adams Park.
3. To document the graffiti prior to removal with photos and exact location. Photos should be submitted via mail, email, or can be dropped off.  See address information listed below.
4. To remove graffiti from the property as fast as possible, but within 10 days (weather permitting).  When painting the City expects business owners to color match the paint for removal as close to the original color as possible.
5. When graffiti is on a surface that is accessible and cannot be painted, to contact the City for removal or resources for removal.  Example- wood fence, concrete, stone retaining walls.
6. When graffiti is off ground level and the property owner is unable to remove, to contact the Graffiti Abatement Coordinator to obtain a referral to aide them in the removal.

As always graffiti is a top priority of the City of Omaha.  However, we need our citizens to join us and work together as a community to revitalize our neighborhoods.  If you would like to become a volunteer in your immediate neighborhood or you have a group that would like to coordinate a weekend graffiti sweep, the City will provide training and materials.  Please contact the Graffiti Abatement Coordinator, as listed below.

City of Omaha Public Works
Kayleen Young
1819 Farnam St. Suite 600
Omaha, NE 68183
402-444-5245
Kayleen.young@ci.omaha.ne.us

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